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A Family Health Network is a group of family physicians who work together with other health care professionals to provide accessible, coordinated care to their patients and create a better working environment for themselves. A key benefit of FHNs is guaranteed after-hours care made possible by a combination of on-call arrangements and a telephone health advisory service. Participation in a Family Health Network is voluntary for all patients and physicians.
How to get help after hours
You can speak to a nurse anytime after hours. If you're an enrolled or registered patient of a primary health care team, the nurse can also contact a doctor on call.
1-866-553-7205
TTY: 1-866-250-3379
Weekdays: 5pm - 9am Weekends* and recognized holidays: 24 hours *Starts Friday 5pm - Monday 9am
Please click here for more information on how to get help after hours
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Patient Services
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Appointments
All appointments are booked by telephone by calling 223-2258.
- To book a Day Clinic morning appointment call 1 day prior after 1pm
- To book a Day Clinic afternoon appointment (Monday-Thursday) call between 9 am & 12 noon that day.
- To book an appointment with your family doctor call between 9 am- 12 noon and 1pm -4:30pm. Our physicians are booked 2 weeks in advance.
Laboratory Services
are available on-site to help expedite patient care at the clinic.
Notice:
The Dingwall Clinic asks that patients refrain from wearing perfumes or colognes and refrain from smoking before an appointment at the clinic.
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Day Clinic Hours
Monday - Thursday
9:00 am - 4:30 pm
Friday
9:00 am - 12:30 pm
Closed
Friday Afternoons
Weekends
Statutory Holidays |
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After Hours Access
In an emergency, you should call 911 or go to your local hospital emergency department.If you are a member of our Family Health Network you will be entitled to:
- After hours access to a Telephone Health Advisory Service whose qualified and experienced registered nurses will give you advice or refer you to medical or emergency services if needed.
- A doctor from the Dingwall Medical Group Family Health Network will be on call to the nurses at the Telephone Health Advisory Service.
- Better and more up-to-date information in your medical record. With your permission, your doctor will get a report about your call from the nurses at the Telephone Health Advisory Service, and a report of your visit from your doctor's network colleagues who are providing extended hours coverage.
- Contact the Clinic by Email or fax to leave messages and avoid busy signals.
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© Dingwall Medical Clinic 2004. ALL RIGHTS RESERVED. Disclaimer.
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